JZINK.COM Purchace Policy

1. All mail-orders are filled and shipped within 1 week after receiving your order. Credit card purchases are shipped within 5 days.

2. Product is shipped as soon as your check or credit card has cleared and/or you have made the correct payment. Be sure to include your e-mail address so if there is any problem you can be informed.

3. Refund Policy
(a) Products are checked for defects before shipping. If you receive a product that has a defect it will be replaced free of charge one time only. First, notify us by e-mail that you want to return the product and why. Do not return product before making contact.
(b) If for some reason you have not received a shipped product, contact JZINK.COM by e-mail, we will make an attempt to track your order and find it. If we are unable to locate your shipped order, we will re-ship the product one time only. We reserve the right to cancel your Customer Account File with us if you place a second request for this type of refund. You will be required to repay the S&H charges.

4. Other than the replacement of product as listed above, All Sales are Final and not subject to refund.